Orthletics Promise
At Orthletics, your comfort and satisfaction are at the heart of what we do. We are confident that our footwear can make a meaningful difference in your daily comfort and support. To back this belief, we proudly offer a 30-day money-back guarantee.
Terms of Our 30-Day Comfort Guarantee:
If you wear any Orthletics product for 30 consecutive days and don't experience the comfort and support you expected, we’ll issue a 100% refund on your purchase. No hassle – and you keep the product!
Additional Terms for Multiple Product Orders: If you’ve ordered multiple Orthletics products, the 30-day money-back guarantee applies to only one product per order. You may select which product qualifies for the refund, while the other product(s) will not be eligible under this guarantee.
How to Claim Your Refund:
To initiate the refund process, provide proof of consistent use of your Orthletics product in one of the following ways:
Photo or Reels Documentation: Submit photos or brief video Reels showcasing your daily use of the Orthletics product over the 30-day period from the day of delivery. Each visual should clearly show the product in use and include a visible timestamp for verification. This documentation helps us ensure a quick and smooth refund process for you.
Initiating Your Refund:
To start the refund process, email us at contactorthletics@gmail.com. Attach your evidence following the guidelines above, and our team will be ready to assist.
At Orthletics, we’re committed to bringing you lasting comfort and support. Take the first step towards a better, pain-free experience with confidence – risk-free!